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Wrynkle

Terms of Service

The rules for using Wrynkle, written to be read. Please read them with our Privacy Policy.

Last updated: 5 November 2026

Four family members connect by phone around a shared chat bubble.

About these terms

These terms are an agreement between you and Datahase Dev Private Limited, India (“we”, “us”), which operates Wrynkle. They apply when you create an account, accept an invitation to a family circle, use the Wrynkle console or apps, or agree to use Wrynkle on WhatsApp. Our Privacy Policy explains how we handle personal data and forms part of these terms.

What Wrynkle is

Wrynkle is a family-care companion. Family members create a private family circle, invite relatives and connect a parent who agrees to take part on WhatsApp. The parent can talk to Wrynkle by voice note, text or photo in the languages listed on our languages page, ask everyday questions, keep lists, ask for reminders, answer check-ins and ask the family for help. The family sees this in the console or app and can set reminders and check-ins, respond to help alerts and send short messages to the parent.

Wrynkle is a family-care companion, not a doctor or an emergency service. It can look up public information for everyday questions. It does not buy things or handle payments. Live voice calls are not currently available.

What Wrynkle is not

  • Not a medical device or medical service. It does not diagnose, treat, monitor health or give medical advice. Reminders are only the reminders you or your parent set.
  • Not an emergency service. It does not contact the police, an ambulance or any emergency service. When the parent asks for help, Wrynkle alerts family members; it cannot make anyone respond. In an emergency, call 112.
  • Not a guarantee. A reminder, check-in or alert may arrive late or not at all, and a reply or a missing reply is not proof that someone is safe.

Who can use Wrynkle

You must be at least 18 years old to create or hold an account, and you confirm this when you sign up. You must be able to enter into a binding contract under Indian law. A parent who uses Wrynkle only on WhatsApp does not need an account, but must agree for themselves.

Your account

Give accurate information, keep your password private and tell us at support@wrynkle.app if you think someone else has used your account. You are responsible for what happens through your account unless it was caused by a failure on our side.

Family circles

  • An organizer creates and manages a family circle, invites people and decides each person's access: organizer, relative who can help, or relative who can view.
  • Invite only people your parent would be comfortable sharing with. Invitations work once, are tied to an email address and expire after 7 days. Do not forward them.
  • Organizers can change access or remove members. A circle always needs at least one organizer.
  • Respect the privacy of everyone in the circle. Do not copy or share family content outside Wrynkle without the agreement of the people it concerns.

The parent's consent

  • Connect only a parent who knows about Wrynkle and wants to use it. The parent must send the joining message from their own phone and agree themselves. Nobody can agree on their behalf.
  • The parent can send STOP at any time, and Wrynkle will stop. Do not pressure a parent to reconnect, and do not connect anyone else's number.
  • If you believe someone was connected without their agreement, tell us at privacy@wrynkle.app and we will act on it.

Acceptable use

You must not:

  • use Wrynkle to watch, track, control, harass, threaten or deceive anyone;
  • connect a person who has not agreed, or pretend to be someone else;
  • send unlawful, abusive, sexually explicit or infringing content, or content that breaks the WhatsApp Business and Commerce Policies;
  • try to reach another family's data, test or break our security, or overload or disrupt the service;
  • copy, resell or reverse-engineer the service, or use it to build a competing product; or
  • use Wrynkle in place of medical care or emergency services.

We may remove content or limit an account that breaks these rules.

AI limitations

Wrynkle uses AI to transcribe voice notes, understand messages and write short replies. AI can mishear words, misunderstand meaning or get details wrong, especially with mixed languages, background noise or unclear speech. Check important information, such as medicine times or appointments, with your parent directly. Anything that sets something up, such as a reminder or a deletion, waits for the parent to confirm with a button.

Your content

You and your family keep ownership of what you send and create: voice notes, messages, transcripts, reminders and contacts. You allow us to store, copy, transmit, transcribe, display and delete that content only as needed to provide Wrynkle to your family circle and keep it secure. This permission ends when the content is deleted, apart from the limited records described in the Privacy Policy. We do not use your content to train AI models or for advertising.

WhatsApp and other services

Wrynkle reaches the parent through the WhatsApp Business Platform provided by Meta. Use of WhatsApp is also subject to WhatsApp's own terms. Mobile notifications and email depend on external service providers. We are not responsible for outages or delays in services we do not control.

Availability and changes to the service

We work to keep Wrynkle running, but it may be unavailable at times for maintenance, upgrades or reasons outside our control. Features marked “Coming soon” are plans, not promises. We may change or stop features; if a change significantly reduces what you can do, we will tell you in advance where we reasonably can.

Ending your use

You can stop at any time: a family member can delete their account, an organizer can delete the family circle, and a parent can send STOP or “delete my messages”. See Delete your data.

We may suspend or close an account, or disconnect a WhatsApp number, if it breaks these terms, puts others at risk, or if the law requires it. Where it is safe and lawful, we will tell you why and give you a chance to respond or download your data.

Limitation of liability

Wrynkle is provided “as is” and “as available”. To the extent permitted by Indian law, we are not liable for indirect, incidental, special or consequential loss, or for loss caused by a reminder, check-in, alert or message that was late, missed or misunderstood, or by events outside our reasonable control. To the extent permitted by law, our total liability to you for any claim about Wrynkle is limited to the amount you paid us for it in the 12 months before the claim, or ₹1,000 if you paid nothing.

Nothing in these terms limits liability that cannot be limited under Indian law, including for fraud, or your rights under the Consumer Protection Act, 2019 or the Digital Personal Data Protection Act, 2023.

Indemnity

If you misuse Wrynkle or break these terms, for example by connecting someone without their consent, you are responsible for the resulting claims against us, to the extent permitted by law.

Governing law and disputes

These terms are governed by the laws of India. Please contact us first at support@wrynkle.app so we can try to resolve any concern. Subject to any rights you have under consumer protection law to bring a complaint where you live, the courts at Kochi, Kerala have jurisdiction over disputes about these terms or Wrynkle.

Concerns about personal data go to our Grievance Officer, as described in the Privacy Policy.

Changes to these terms

We may update these terms when Wrynkle or the law changes. We will change the date at the top, and for significant changes we will tell family members in the console or by email at least 15 days before they take effect, unless a change is needed sooner for legal or safety reasons. If you keep using Wrynkle after that, the new terms apply; if you do not agree, you can stop and delete your data.

Contact

Datahase Dev Private Limited, India
Support and questions about these terms: support@wrynkle.app
Privacy, deletion and grievances: privacy@wrynkle.app